We're Hiring!

About Assetlink

Established in 1993, Assetlink is an Australian-owned facilities services provider and a leading customer experience company, with over 3,000 employees supporting 1,200+ customers across Australia and New Zealand. We deliver cleaning, security, and integrated solutions across commercial, retail, aviation, health & aged care, and mining sectors.

The Role

Reporting to the ICT Applications Team Lead, we are seeking a Software Engineer with ServiceNow Admin and/or Power Automate experience to support our ServiceNow Delivery function. This role offers the opportunity to build customer-focused solutions, work with stakeholders, and deliver end-to-end projects while developing new technical skills.

Key Responsibilities

• Deliver application enhancements using ServiceNow and Power Automate
• Analyse business requirements and define solutions within scope, budget, and timelines
• Develop and implement customer-centric solutions
• Collaborate with business analysts and project managers
• Communicate technical concepts to varied audiences
• Document, present, and support solutions
• Provide ongoing application support

About You

• 1–2 years’ experience with ServiceNow and/or Power Automate
• Degree in IT or related field
• Knowledge of SDLC and application development
• Experience with JavaScript, AngularJS, CSS, JSON (or similar)
• Exposure to ServiceNow configuration (forms, workflows, integrations)
• Understanding of Microsoft technologies, cloud concepts, ITSM/BPM
• Strong analytical, problem-solving, and communication skills
• Ability to work independently and in a team

Desirable

• ServiceNow certifications (Admin/Advanced Admin)
• Experience with SQL, Service Portal, Service Catalogues, and ITSM modules

Why Join Us?

Join a supportive, inclusive team in a fantastic office environment with a great location and easy access to shops. Enjoy onsite amenities including a pool and gym, while growing your skills in ServiceNow and Power Automate with strong mentoring and development opportunities.

Eligibility

Applicants must have full, permanent Australian work rights.

Diversity Commitment

Assetlink is committed to an inclusive workplace and encourages applications from diverse backgrounds. Our workforce represents 80 nationalities and 59 languages, reflecting our belief that diversity drives better outcomes and customer experiences.