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Control Room Operator / Security Officer / Security Guard

  • 145 Condamine St , Brookvale, NSW, Australia, 2100
  • Full-Time
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Control Room Operator / Security Officer / Security Guard /

Full time opportunity available: - Control Room Operator:

Roster:

Week 1: Wed - 0600 to 1800, Thurs - 0600 to 1800 & Fri - 0600 to 1800

Week 2:Thurs - 0600 to 1800, Fri - 0600 to 1800, Sat - 0600 to 1800 & Sun - 0600 to 1800

Casual opportunity available:- Security Team member

Casual - Availability across a 7-day roster

At Assetlink, we don’t just hire Security Officers, we develop professionals and future leaders.

We’re redefining what Australia expects from the security industry through industry-leading training, real career pathways, modern technology, and a culture built on respect, diversity, and genuine human connection.

We call this The Assetlink Way, and it’s why we’re recognised as a Top Employer.

If you’re looking for more than “just a uniform”, if you want stability, purpose, and growth, your journey begins with us.

Why Work With Assetlink?

Because here, you matter.

As an Assetlink Security Team Member, you are a frontline ambassador and a trusted presence, not just a number on a roster.

What We Offer You

Training, Growth & Career Pathways

  • Industry-leading onboarding and refresher training
  • Ongoing upskilling and professional development
  • Clear pathways into senior, specialist, and leadership roles
  • Opportunities across multiple sites and states
  • One of Australia’s most diverse and inclusive workplaces
  • Supportive leadership and strong on-site teams
  • A company that looks after you on shift and off shift
  • Modern incident reporting and digital platforms
  • Smarter communication tools and systems
  • Reward and recognition programs
  • Family-oriented and wellbeing support
  • Free uniforms
  • A safe, respectful, and professional working environment

We’re a company with a vision to change lives, including yours.

Become the face of safety and customer care. You’ll play a key role in ensuring every person who enters the centre feels safe, welcome, and supported.

What You’ll Do

This is more than a security role, it’s a role with purpose and impact.

Your day-to-day responsibilities will include:

  • Providing a strong security presence with exceptional customer service
  • Supporting tenants, guests, and visitors professionally
  • Conducting foot patrols and proactive safety awareness
  • Managing access control and responding to client requests
  • Responding confidently to incidents, alarms, and emergencies
  • Building positive relationships with retail partners and centre management
  • Completing clear incident reports and daily logs using digital systems
  • Maintaining a high standard of presentation and communication

To be considered for an opportunity with Assetlink Services, you must be able to demonstrate that you have the skills, experience & appropriate certification within the following areas:

  • Current NSW Full Security Licence, including crowd control where applicable
  • Assisting contractors with sign-in and compliance
  • Managing CCTV cameras, tracking targets and identifying potential persons of interest
  • Respond to alarms inside the control room and effectively manage the staff during an emergency
  • Use of computer to lock and unlock doors across the centre
  • Answer phone calls from customers and tenants and respond accordingly to issues they raise
  • Apply First Aid Certificate
  • Provide a cardiopulmonary resuscitation (CPR) Certificate
  • Previous experience in Retail Security is welcomed but not essential
  • Confident interpersonal and communication skills (written & verbal)
  • The confidence and ability to take ownership of the service delivery which comes under your control
  • The ability to complete reports using various platforms
  • Excellent presentation, well-groomed and corporate-appropriate
  • High-level problem-solving skills
  • Ability to respond to emergency situations
  • Valid work rights in Australia

Retail security experience is an advantage, but not essential.
We invest in training the right people with the right attitude.

Ready to Join a True Employer of Choice?

If you’re a motivated, community-minded professional who wants stability, growth, and a workplace that genuinely values its people, we want to hear from you.

Apply now and become part of a company that invests in your future from day one.

Assetlink Licences:
NSW M/L: 405174092 & 000105748
QLD M/L: 4475148 & 3153517
SA ISL: 279050
VIC M/L: 749-983-51S
WA M/L: 75418
ACT M/L: 17502761 & 17502763
NZ M/L: PSPLA 005808/2018

 

 

 

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