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About Assetlink

Established in 1993, Assetlink is an Australian owned facilities services provider with over 3,000 people serving over 1,200 customers in Australia and New Zealand. Specialising in the provision of standalone cleaning and security services or a tailored integrated solution, Assetlink support businesses to manage their assets and operations in the commercial, retail, aviation, health & aged care and mining sectors.

Change Manager – Workforce Management Transformation – 6 month max contract.

Location: Flexible working arrangements are available from either of our Support Offices in Rhodes, NSW 2138, or South Melbourne, VIC 3205. Both locations offer parking, are close to public transport, and are surrounded by a variety of restaurants and cafes.

Are you an experienced Change Manager ready to play a pivotal role in a transformative workforce management project? This is your chance to drive impactful change across Assetlink’s operations, setting a new standard for efficiency and engagement within our organisation.

About the Role

In this key project role, you’ll manage the organisational and technical change components of Assetlink’s Workforce Management transformation, guiding our team through the transition to the UKG Pro Workforce Management (UKG Pro WFM) platform. You’ll work closely with stakeholders, managers, and end-users to ensure a smooth transition, fostering understanding, engagement, and readiness across our workforce. As a central point of contact, you will:

• Develop Change Journeys – Identify key personas and craft tailored change journeys that clearly communicate the transition to both technical and non-technical staff.
• Stakeholder Engagement – Maintain clear, consistent communication with senior management, department heads, and project stakeholders to ensure alignment and satisfaction.
• Collaborate on Training and Documentation – Assist subject matter experts in creating training resources for a successful rollout.
• Manage Attitudes to Change – Work with “Detractors” and “Neutral” staff groups to encourage positive engagement and support for the new system.
• Communicate Transition Plans – Document and communicate business process changes to staff, aligning them with the overall change management strategy.

About You

We are looking for a dynamic and detail-oriented Change Manager with a strategic mindset and a collaborative approach. Key qualifications include:

• Proven Experience: At least 3+ years managing change for Workforce Management platform implementations (ideally UKG Pro WFM), supporting large organisations with 2,500+ staff.
• Industry Background: Experience in Facilities Management or Building Services is an advantage.
• Certification: An industry-standard Change Management certification (e.g., CCMP) is highly regarded.
• Communication and Facilitation Skills: Strong ability to guide cross-functional teams, including staff with varying technical skill levels, through change processes.
• Conflict Resolution and Critical Thinking: Skilled in assessing complex scenarios, forming fact-based conclusions, and resolving resistance to change.
• Collaborative Approach: Comfortable working with a diverse mix of operational staff, technical teams, and external vendors.

Key Competencies:

• Strong interpersonal and communication skills, with a focus on client relationship management.
• Demonstrated ability to manage project scope and vendors, ensuring timely completion of key tasks.
• Highly organised with the ability to coordinate complex project activities across departments.

Why Join Us?

• Be part of a transformative project with strong support from executive leadership.
• Flexible working arrangements to support work-life balance.
• Opportunity to collaborate with a diverse team and make a meaningful impact on our operational capabilities.
  
  

If you’re a proactive Change Manager passionate about guiding people through meaningful change, we’d love to hear from you!

Assetlink's Diversity Commitment

Assetlink is committed to maintaining, growing and supporting our diverse and inclusive culture, by seeking and promoting diversity within each of our work sites. We welcome and encourage applications from diverse community groups and ages including Aboriginal and Torres Strait Islander, LGBTQIA+, people with disabilities, women, and other diversity groups. Currently, Assetlink is representative of around 80 nationalities, speaking 59 different languages. Assetlink recognises the benefits of diversity in creating amazing customer experiences, increasing productivity and encouraging business growth.